1. Introduction
Welcome to Radient ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
2. Information We Collect
We collect the following types of information when you use our platform:
- Phone Number: Used for account registration, login via OTP, and order communication.
- Player ID & Server ID: Required to deliver in-game items to your game account. We do not store these permanently beyond order records.
- Profile Information: Your display name and optional profile photo that you choose to provide.
- Transaction Data: Order history, payment amounts, wallet transactions, and delivery status for your records and our operations.
- Device Information: Basic browser/device type for improving user experience and security.
3. How We Use Your Information
- To create and manage your account.
- To process your orders and deliver in-game items.
- To manage your wallet balance and transactions.
- To send order confirmations and status updates.
- To prevent fraud and ensure platform security.
- To improve our services and user experience.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We only share data with:
- Game API Providers: Your Player ID and Server ID are sent to game APIs solely to process your top-up orders.
- Payment Processors: Payment information is handled by third-party UPI gateways. We do not store your UPI ID or bank details.
5. Cookies & Local Storage
We use cookies and browser local storage for:
- Maintaining your login session (HttpOnly secure cookies).
- Saving your theme preference (dark/light mode).
- Caching product data for faster page loads.
6. Your Rights
- Access: You can view all your personal data from the Profile and Order History pages.
- Correction: You can update your display name and profile photo anytime.
- Deletion: You may request account deletion by contacting our support team.
7. Users's Privacy
Our services are not intended for user under 18 years of age. We do not knowingly collect personal information from user under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: radient.official.store@gmail.com